Thank you for choosing Keynote Learner for your educational needs. We are dedicated to providing you with outstanding service, including efficient and dependable shipping. Please take a moment to review our shipping policy below:
Shipping Methods: We offer a variety of shipping methods to suit your preferences and delivery urgency:
Standard Shipping: Orders shipped via standard shipping typically arrive within 5-7 business days after processing.
Expedited Shipping: For quicker delivery, we provide expedited shipping options. Orders shipped via expedited shipping usually arrive within 2-3 business days after processing.
Shipping Carriers: We partner with reputable shipping carriers such as UPS, FedEx, and USPS to ensure reliable delivery of your orders.
Shipping Rates: Shipping rates are determined based on the chosen shipping method, package weight, and destination address. You can view the shipping costs during the checkout process before finalizing your order.
Processing Time: Orders are processed within 1-2 business days of payment confirmation. Please note that processing time may vary during peak seasons or promotional periods.
Order Tracking: Upon shipment, you will receive a shipping confirmation email containing a tracking number. This tracking number enables you to monitor the status and location of your package.
International Shipping: Currently, we only offer shipping within the United States and Canada. We apologize for any inconvenience this may cause to our international customers and aspire to expand our shipping services in the future.
Address Verification: Please ensure that the shipping address provided during checkout is accurate and complete. We are not liable for orders shipped to incorrect or incomplete addresses provided by the customer.
Shipping Address: Keynote Learner Company 414 Dundas St E Toronto, Ontario M5A2A8 Canada
Shipping Restrictions: Certain products may be subject to shipping restrictions due to size, weight, or other factors. We will notify you if any restrictions apply to your order.
Damaged or Lost Shipments: In the unlikely event that your order is damaged during transit or lost, please contact our customer service team immediately. We will collaborate with the shipping carrier to resolve the issue and ensure you receive your order promptly.
Contact Information: If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at [email protected].
Policy Changes: We reserve the right to update or modify our shipping policy at any time. Any changes will be communicated on our website, and the revised policy will apply to all orders placed after the effective date of the update.
By placing an order with Keynote Learner, you agree to adhere to the terms and conditions outlined in this shipping policy. We sincerely appreciate your business and thank you for choosing Keynote Learner for your educational needs!